Who owns the photos and videos?
All photos and videos are owned by Shane Riggle Photography, LLC and cannot be reused for other listings, transferred to other individuals, or reproduced in any way. A temporary usage license is granted to the agent or client that expires when the property is sold, removed from the MLS as an active listing, or is transferred to another realtor.
Can I reuse your amenity shots for my other listings or give them to other agents?
No. All photos are the intellectual property of Shane Riggle Photography, LLC and cannot be reused or transferred to others. You are given a temporary usage license when you purchase a photo package that is only good for that specific listing.
How do I prep for my photo shoot?
Staging, cleaning, and de-cluttering of the interior as well as freshening up the exterior landscaping are vital and will greatly improve the marketability of your listing. I may move small items (flowers, pictures, etc.) to improve the photo composition, but everything else will need to be in place prior to my arrival.
Having the property ready beforehand is a must so that I can arrive on time to my other scheduled shoots. Click HERE to download my photo prep sheet that has specifics on items that will need to be done a couple days out from your scheduled shoot and others that will need to be done just prior to my arrival.
How do you shoot?
I use a combination of natural light and flash exposures to produce some of the highest quality images on the local area MLS.
How do you determine the square footage?
I use the total square footage shown on the property appraiser’s website. This includes decks, pool enclosures, etc. Large lots and additional improvements on the property (such as outbuildings, barns, sheds, etc.) may incur additional charges.
What are your payment terms?
Payment is due upon receipt of the photos/videos. We will email you an electronic invoice through Square which can be paid by credit or debit card. You can also pay by check at the time of the photo shoot.
For all rental and for sale by owner properties, I require 50% payment upfront to book the shoot and the remainder is due prior to final photo/video delivery.
Is your pricing based on one trip?
Yes. All pricing is based on the purchase of a photo package in the same trip. Stand alone or return trips for videos or tours are priced the same as a photo package.
Do you charge travel or cancellation fees?
Yes, in certain instances. Click HERE to see them on our pricing page.
When will I receive my photos & videos?
Photos and photo tours are delivered the next day. Virtually staged photos and videos are delivered within 2 days. Large projects may affect these turnaround times.
How do I receive my photos & videos?
You will receive an email with a Dropbox link. The photos will be MLS ready and in walk-through order. You will need to download the photos and video to your computer.
Do you photoshop?
Photoshopping of specific items may be done if requested. Additional charges will apply based on the request.
What if there’s rain or cloudy skies during my shoot?
We offer FREE blue sky replacements on all photos; however, sky swaps cannot be done on videos. We leave that up to your discretion if you want to do the video on the same day or re-schedule it for another day. Return trips for videos or tours are priced the same as a photo package.
What if my listing is in a no-fly zone and aerials aren’t possible?
Drone shots are included in my photo packages because they add a perspective that is unbeatable; however, there can be times when aerials are prohibited due to landscape or airspace restrictions. If this occurs, I will discount your fee by 10%.
What is a photo tour?
Photo tours provide a moving slide show of the property photos with music, the agent’s digital business card, a link to the agent’s website, agent contact options, and individual property websites. These are delivered through a weblink that is shareable on social media and can be uploaded to the MLS and the agent’s website. Click HERE to see an example.
What is a video?
Videos include a combination of interior, exterior, and aerial footage. They are cinematic walk-throughs showing the layout of the property with music. Click HERE to see an example.
What is a Zillow 3D tour?
Zillow 3D tours are 360° virtual tours of the property where you can move between rooms and go outside. They will automatically run on Zillow with your listing. I also provide a link for an unbranded version that can be shared on social media or uploaded to the MLS. Click HERE to see an example.